PalmJet Virtual Airline · Last updated: 6 August 2026
1. Introduction
Welcome to PalmJet Virtual Airline (“PalmJet”, “we”, “us”, or “our”). This Privacy Policy explains how we collect, use, store, and protect information when you use our website and services at https://palmjet.net, including our custom dispatching system.
PalmJet is a virtual airline operating in the flight-simulation community. Our services require pilots to authenticate their vAMSYS account with our custom dispatching system. This authentication is necessary to grant access to the system and to allow authorised editing of data associated with the pilot’s vAMSYS flights.
By using our services or authenticating your vAMSYS account, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect the following categories of information:
2.1 Account & Authentication Data
vAMSYS pilot identifier / username and related account details necessary to verify your identity.
Authentication tokens or credentials exchanged between our system and vAMSYS solely for the purpose of linking your accounts and maintaining a secure session.
Basic profile information that you or vAMSYS make available for the purpose of recognising you within PalmJet (e.g., display name, pilot rank, or callsign where provided).
2.2 Flight & Operational Data
Flight plans, dispatch records, aircraft assignments, and related operational data that you create or edit through our custom dispatching system.
Information linked to your vAMSYS flights that is synchronised or referenced so that you can view and edit permitted data within the PalmJet environment.
2.3 Technical & Usage Data
IP address, browser type, device information, and approximate location (derived from IP) for security, rate-limiting, and service improvement.
Log data related to authentication attempts, system access, and actions performed within the dispatching system.
Cookies or similar technologies used to maintain sessions and remember preferences (see Section 6).
Important: We do not collect payment card details or other financial information through this service. We also do not intentionally collect sensitive personal data beyond what is required for virtual-airline operations and account linking.
3. How We Use Your Information
We use the information we collect for the following purposes:
Account authentication & access control – to verify your vAMSYS identity and grant or revoke access to PalmJet custom systems.
Flight data management – to allow you to view and edit authorised data associated with your vAMSYS flights within our system.
Service provision – to operate the dispatching system, maintain flight records, and provide the features you expect as a PalmJet pilot.
Security & integrity – to detect and prevent unauthorised access, abuse, or fraudulent activity.
Communication – to contact you regarding your account, system changes, or policy updates (where appropriate).
Improvement – to analyse usage patterns (in aggregated or de-identified form where possible) so we can improve reliability and usability.
4. vAMSYS Authentication & Data Sharing
To use PalmJet custom systems you must authenticate your vAMSYS account. During this process:
We request only the information necessary to confirm your identity and establish a secure link between your vAMSYS account and your PalmJet access.
Authentication is performed so that you can access the system and edit data within your vAMSYS flights as permitted by our rules and vAMSYS’s own terms.
We do not sell or rent your personal information to third parties.
We may share limited technical data with vAMSYS solely as required to complete authentication and maintain the account link. Any such sharing is governed by vAMSYS’s own privacy practices in addition to this policy.
You remain responsible for complying with vAMSYS’s terms of service and privacy policy. PalmJet is an independent virtual airline and is not operated by vAMSYS.
5. Data Retention
We retain your personal and operational data for as long as your account remains active or as needed to provide the services you requested. When you request account deletion or cease using the service, we will delete or anonymise personal data within a reasonable period, except where we are required to retain certain records for security, legal, or operational reasons (for example, audit logs of authentication events).
6. Cookies and Similar Technologies
We use essential cookies and similar technologies to keep you logged in, protect against cross-site request forgery, and maintain session state within the systems. These are necessary for the service to function. We do not use advertising or third-party tracking cookies for marketing purposes.
7. Data Security
We implement reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. This includes secure transmission (HTTPS), access controls, and restricted handling of authentication credentials. No method of transmission or storage is 100 % secure; we therefore cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your personal data (subject to legitimate retention needs).
Object to or restrict certain processing.
Withdraw consent where processing is based on consent (this will not affect the lawfulness of processing before withdrawal).
To exercise any of these rights, please contact us using the details in Section 10. We will respond within a reasonable timeframe.
9. Children’s Privacy
Our services are intended for users who meet the minimum age requirements of the flight-simulation platforms and vAMSYS. We do not knowingly collect personal information from children under 13 (or the equivalent minimum age in your jurisdiction). If you believe we have collected such information, please contact us so we can delete it.
10. Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or need to report a concern, please contact us at:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this page will be revised accordingly. Continued use of the service after changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.